Inside our exclusive Altitude® Tower, you will enjoy preferential service from the moment you arrive, with a personalized check-in accompanied by a refreshing welcome drink. An exclusive concierge service will accompany you and make every moment of your stay perfect.
Let yourself be pampered by exclusive benefits of our Altitude® category, which will make your visit an experience on another level:
• Altitude® Lounge Premium: personalised check in and check out
• Personalised Concierge Service
• Altitude® Lounge Breakfast: à la carte breakfast 07:00 - 12:00 hours
• Altitude® Club Bar: exclusive premium cocktails 11:00 - 23:00 hours
• Room service: included, at no additional cost.
• Infinity pool: exclusive for adults staying in the Altitude tower.
• Balinese bed: a Balinese bed for one day, included as a courtesy during your stay, upon reservation with concierge.
• Moskito Beach Bar: included, at no additional cost.
• Le Délice French Restaurant: adults-only, included with a minimum stay of three nights, upon reservation.
For food lovers, the Altitude category offers the opportunity to delight your palate with exquisite gastronomic creations in all of the hotel's restaurants. From traditional Mexican cuisine to authentic international dishes.
In addition, as an Altitude guest you will have exclusive access to the new specialty restaurant Le Délice, a tribute to French cuisine with authentic flavors.
Let yourself be pampered by our spacious rooms equipped with superior amenities, such as a minibar with a wider assortment, capsule coffee makers, 50" screen, special personal care kit and more details that raise your comfort level.
A space designed to relax with maximum comfort, ideal for enjoying our facilities and, in some categories, a spectacular view of the Caribbean Sea.
As an Altitude guest, you will have exclusive access to our infinity pool and Moskito Beach Club which offers a variety of activities and amenities, including yoga classes, meditation, music, gourmet bites and premium mixology, accompanied by great service.
Don't forget that, in addition to all the facilities at Krystal Grand® Cancun, you can enjoy the exclusive spaces we have for you in our Altitude® Tower.
A vibrant beach club with a relaxed and authentic atmosphere; ideal for enjoying the sun and sand. It offers a variety of activities and amenities including yoga classes, meditation, music, gastronomy (gourmet bites) and premium mixology, accompanied by great service. Fully included for Altitude® guests.
All rooms category Altitude® have additional attributes:
- Room service is free of charge.
- Capsule coffee maker (espresso)
- 50” Full HD flat screen TV
- Special personal care accessory kit
- Minibar with beverages
- Safety deposit box
- Bathrobe and slippers
- Free WiFi
In addition, you will be able to enjoy all the facilities and exclusive services for being a Altitude® guest.
Room with 1 king size bed, with 51 m² distributed in balcony, bedroom, closet and bathroom.
Room with 2 double beds, with 51 m² distributed in balcony, bedroom, closet and bathroom.
Room with incredible ocean view, 1 king size bed, with 51 m² distributed in balcony, bedroom and bathroom.
Room with partial ocean view, 1 king size bed, with 51 m² distributed in balcony, bedroom and full bathroom.
Located on the highest floors of our Altitude® tower, room with 1 king size bed with panoramic ocean view. Ideal to immerse yourself in the magical harmony of Punta Cancun and enjoy every day of maximum relaxation in an environment full of custom details.
Room with panoramic ocean view, 1 bed of exclusive design, living room, and jacuzzi on the terrace. If you are looking for more privacy, enjoy the sunset and your favorite drink in your hand while contemplating the peace and tranquility that only Punta Cancun beach has for you.
Designed for the most demanding travelers, this exclusive suite combines comfort and sophistication in every detail. It features an elegant living room, dining room, fully equipped kitchen and a relaxing Jacuzzi. It also has a flat screen TV, safe, coffee maker, refrigerator and free wireless internet access.
In addition, when staying in this suite, you will enjoy all the benefits of the Altitude category, as well as personalized attention and superior amenities such as butler service, pillow menu, bathrobes and slippers, among other exclusive privileges.